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May 18, 2018 - Comments Off on Interview Series: Digital Experts & Thought Leaders

Interview Series: Digital Experts & Thought Leaders

dr jaya sen digital interview series

Dr Jayan Sen is an Associate Vice President and Head Learning & Development at Infosys.

Dr. Jayan Sen has held global senior leadership roles in human resources, leadership development, talent and organization development across industries. He is an executive coach and has coached several CEOs (into CEO roles) and Boards of Fortune 500+ organizations.

Currently, with Infosys, his mandate is to envision, quantify and deliver learning strategy to help all employees globally learn the business, behavioral, leadership, sales skills and design thinking while leveraging this as a competitive advantage.

Rajiv Jayaraman, Founder-CEO, KNOLSKAPE interviewed him


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May 9, 2018 - Comments Off on The Change Makers for an Organization’s Digital Transformation

The Change Makers for an Organization’s Digital Transformation


The more I think, I realize that the Human Resource (HR) teams are going to be the most potent force for an organisation’s Digital Transformation. I recently chaired one of the most engaging HR workshops on “Clearing the Digital BLUR™.”

Quoting Gary Kasparov, the chess grandmaster “Do not fear intelligent machine” helped me to lessen all the speculation around automation taking over the minion jobs. After winning his first game with the IBM supercomputer Deep Blue; in the year 1997, Gary Kasparov lost the second game to the machine. The Grand Chess master attributed the machine’s win as the computer had access to past records and data. Gary Kasparov’s mindset to embrace an intelligent machine is truly an empowering story as the grand master mentions in one of his recent interviews “Deep Blue could look at 200 million positions per second, while I was limited to two or three, and yet we competed equally. The human brain is an unmatched analogy engine, finding the usage patterns to leverage our lifetime of experience to make decisions.”

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April 13, 2018 - Comments Off on Clearing the Digital BLUR for Banking Industry by

Clearing the Digital BLUR for Banking Industry by

clearing digital for banking industry

15 years later, today, we are living in the VUCA (Volatility Uncertainty Complexity Ambiguity) world which would only grow. The contemporary whirlwind of digital disruptions has ambushed the banking industry to assess their digital capabilities almost on a daily basis. Banking has become fragmented with the new age nimble companies solving a particular banking issue, which makes it challenging for a large bank to compete with niche offerings from fintech.  Fintechs as being observed are disrupting the banking industry by taking and delivering niche banking components. To stay up-to-the-minute banks need to embrace Digital BLUR™. and be aware across its omnichannel models making it convenient for the organization, employees and the customer. Discussing Digital BLUR™ being

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March 27, 2018 - No Comments!

Rajiv Jayaraman talks to CXOToday about Empowering the workforce for the Digital future

empowering workforce

In an exclusive interaction with CXOToday, Rajiv Jayaraman, CEO, KNOLSKAPE, shares his entrepreneurial journey, and unfolded several interesting features that the technologically advanced future holds for us. The pace at which we are digitizing and advancing in technology, it has become imperative for the business houses to empower their workforce. If we go by statistics, more than 52% of companies have disappeared from the global Fortune 500 list since the year 2000 mainly because of lagging behind in the digital race. Thus, there is an emphasis on the need of digitally empowered and skilled leadership to sustain and grow their businesses.

→Read the complete interaction with CXOToday here




March 25, 2018 - No Comments!

Q and A with Digital Expert and Thought Leader – Krish Shankar from Infosys

Catch digital expert Krish Shankar's Interview Q and A on digital transformation with Rajiv Jayaraman, Founder and CEO, KNOLSKAPE.

Catch digital expert Krish Shankar's Interview Q and A on digital transformation with Rajiv Jayaraman, Founder, and CEO, KNOLSKAPE.

In the interview, Krish Shankar answers questions such as - 'What is Digital?', 'What does digital mean for HR?', 'Core capabilities needed for the Digital Age', 'Predictions for 2030', and more.

Fill up the form below to read the full interview.

March 12, 2018 - 35 comments

Clearing the Digital BLUR™ – How Organizations can transform themselves at the speed of digital

As we enter the Digital Age. Organizations are trying to define strategies that address the disruptive challenges thrown their way.As we enter the Digital Age. Organizations are trying to define strategies that address the disruptive challenges thrown their way.

While all organizations are facing digital disruption, several organizations are still in the process of determining their digital strategies.

To help organizations prepare for this transformation, KNOLSKAPE presents Digital BLUR™. Download E-book to learn more.

January 1, 2018 - No Comments!

Assessing Future Leaders: A Fundamental Skill-based Approach

We are on the edge of change comparable to the rise of human life on Earth - Vernor Vinge The McKinsey Global Institute estimates that, compared to the Industrial Revolution of the late 18th and early 19th centuries, today’s technology-driven disruption of society is happening ten times faster and at 300 times the scale, translating to roughly 3000 times the impact.

This is fundamentally reshaping the world economy and the way businesses operate across the globe, something that hasn’t been the case over the last few decades, where the power of predictability could be leveraged for growth.

To keep pace with this accelerating disruption, leaders of tomorrow need to operate amidst rising uncertainties, agile challenges & social tensions. Download Full Insight Paper.

November 9, 2017 - No Comments!

Q&A with CEO of Accendo, Mr. Sharma K.S.K Lachu

Q1: As one of the fastest growing companies in the assessments space in the APAC region, what do you hear as the biggest concern when you speak with customers?

The more interesting conversations I have usually revolve around the matured understanding of moving the organisational bell-curve to the right. While there are some really interesting nuances within that, such as our role in moving Pyschometric as a SaaS, gamification, Machine Learning neuronetworks; I feel these are all means to an end. Nothing is more interesting than when a client understands that the main aim is focused on moving the bell-curve, across the organization, amongst teams and even individually.

Q2: You often talk about the need for speed, and scale in assessments. What could be the reason for that?

With the speed of growth we see in the world today, the tools we create cannot be designed for the privileged few. Accendo’s fight is to move the usage of Psychometrics and Behavioural data analysis further up the funnel - be it a recruitment one, a talent management one or for any other purpose. The aim should always be to gather as much data as possible about the people within the organisation, so greater insights can be derived. So, our thinking and our tools are always designed to break the idea that an organisation has limited budgets allowing only the top 20% to access this. The challenge I put forth is this – What if using that same budget, you can now understand 50% or 70% of your company rather than just 20%? This now allows for us to be creative in how we design our journey to moving the bell-curve. To me, it’s always about eventually moving the bell curve.

Q3: Digital age competencies are totally different from industrial age competencies – your comments on that?

I couldn’t agree with you more. Today, the fastest growing companies are always looking for the greatest talent. The Smart Creatives (and not all millennials are Smart Creatives) are very differently wired. They are changing the rules of engagement, and only those companies that can adapt quickly will survive this revolution. But this is not new. This happened when we moved from the Industrial economy to the knowledge economy as well.We survived it then,I’m sure we just have to proactivelyallowourselves to be immersed in the revolution now, and see how we can all learn from it. Let’s just take one example -  the digital mindset is not about working from home, that has been a fallacy that has been debunked. The digital mindset is about collaboration that is not limited by physical space. How are we catering to this?

Q4: What would be your advice for companies on their assessment strategies?

Learn to cut through the noise and get to the substance. I think we must very quickly start understanding assessments like how Branding and Advertising teams look at data. I am not saying it’s time for machines to take over our jobs. At Accendo, we are huge fans and believers of Augmented Intelligence - the balanced and equal measure of man and machine, but that said, companies need to realize that technology is a catalyst to process. Technology will either make a good process better or a bad process worse. Therefore, companies need to ensure that their HR process is right before moving into deploying assessment strategies involving technology.

Q5: Where do you think the APAC market is headed in terms of assessments?

I think there is still much work to be done before we can proudly say we are on the same footing as some of the more mature markets. But that does not mean we have to copy what they are doing:

  • The first step is for HR professionals to start talking about the business the same way that CFOs and CEOs talk. Mature HR markets use data to build stories that can win boards over; they speak about how people decisions affect the bottom line business, which is why HR gets a seat at the board. While some companies in the APAC region have started this, most don’t.
  • The next thing is also knowing what data is relevant and how that translates to information that can raise the company. APAC seems to have a lot of blind trust in algorithms and data without taking the time to decipher what is actually important.

About, CEO of Accendo, Mr. Sharma K.S.K Lachu

Sharma KSK Lachu spent nearly a decade in Australia before returning to Malaysia in 2008. During his time in Sydney, he worked for some of the largest HR consulting and technology firms and was in charge of state-of-the-art HR technologies and integrations in the space of talent measurement.

In his 14 years of experience in the industry, he has had the opportunity to work on HR technology projects in Australia, New Zealand, UK, Ireland, Germany, Singapore, Malaysia Indonesia and Thailand.

Since his move back to Malaysia, he has been on a mission to elevate the level playing field of ASEAN companies in the use of strategic HR tech. He graduated from the Royal Melbourne Institute of Technology and the University Technology of Sydney and has a Level A and B certification from the prestigious British Psychological Society.

October 12, 2017 - No Comments!

5 Steps to Maximising Onboarding Success

maximising onboarding

Research and conventional wisdom both suggest that employees get about 90 days to prove themselves in a new job. The faster new hires feel welcome and prepared for their jobs, the faster they will be able to successfully contribute to the organization’s mission.

Uncover the five crucial steps to ensuring that the onboarding process at your organization is proactive, clear, and effective

Download Guide