KNOLSKAPE Solutions, a leading provider of modern workplace learning solutions, delivered a simulation powered workshop to mid to senior level operational managers at Hindustan Petroleum Corporation Ltd (HPCL) to enhance their stakeholder management and influencing capabilities. Hindustan Petroleum Corporation Ltd. (HPCL), is a Government of India Enterprise, winner of the Global HR Excellence Award, Global Fortune 500 company and a Forbes 2000. Participants for the workshop manage various Oil and Gas Depots and Terminals of HPCL and were chosen for the workshop due to their high volumes of interaction with internal and external stakeholders.
“We are thrilled to have HPCL as our customers. Today’s workplace requires an organizational capability to support a complex, interconnected and rapidly changing business environment, making it essential for smooth functional cross-functional teams. At HPCL, the participants of our workshop play the role of change agents in their day-to-day operations. It makes us happy to extend our gamified offerings involving simulation, helping employees bring in a real change by successfully securing the support of various stakeholders”, says Rajiv Jayaraman, Founder, and CEO, KNOLSKAPE.
As successful project management and delivery are crucial responsibilities to the workshop audience, the Learning and Development team at HPCL identified the need to train this leg of the workforce on stakeholder management as the most relevant skills for them. The decision to pursue experiential learning was to bring in higher potential impact and recall value.
“In their day to day relations with the stakeholders, Operation Managers create a brand image of their own and of HPCL as a company. We needed a solution that gave our learners a platform to identify mistakes, make course correction and take home tangible learning. KNOLSKAPE’s experiential learning tools and competency based simulations made a huge difference to the participants of our training program. It has helped us make our managers future-ready and relevant. With the KNOLSKAPE experience, we at HPCL now vouch for learning by doing.”, says Avinash Khandetod, Head of Vashi terminal, HPCL.
KNOLSKAPE’s simulation driven workshop delivered personalized learning to the learners at HPCL, enhancing their ability to influence various internal stakeholders in a safe learning environment. As part of the learning initiative, learners were asked to:
- Identify and understand stakeholders and behaviors by critical analyzing
- Influence stakeholders in decision-making process using effective social networks
- Manage conflicts and understanding political landscapes
In turn, learners received immediate feedback and detailed analytics for their actions.
As an outcome of the workshop, learners feel more comfortable managing conflict that arises in their daily interactions with various stakeholders. The workshop illustrated the variety of powers that would help the learners influence their stakeholders effectively, with special emphasis on the concept of referent power. The program resulted in a transformational impact on the learners, and the feedback from them was tremendous.
KNOLSKAPE provides talent transformation solutions for the Modern Workplace covering three key areas: Assessment, Development and Engagement. By leveraging experiential technologies, industry and business contextualization, and rich talent analytics, KNOLSKAPE can accelerate learning and transform employee experience to help improve business performance.
More than 200 clients in 17 countries have benefited from KNOLSKAPE’s award-winning experiential solutions. Using artificial intelligence, business simulations, gamification, machines learning, mobile, and virtual reality, KNOLSKAPE delivers transformative experiences for the modern learner and the modern workplace.
KNOLSKAPE is a 110+ strong team with offices in Singapore, India and the UAE, serving a rapidly growing global client base across industries spanning banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall awards, and has been recognized as a disruptor in the learning space by Bersin by Deloitte.
Foram Pandya | Public Relations Specialist | KNOLSKAPE Solutions